GuitarFight LLC Terms and Conditions of Sale

Effective Date: 06/06/2026

These Terms and Conditions of Sale ("Terms") govern all purchases made through GuitarFight LLC ("GuitarFight," "we," "us," or "our"). By purchasing any product from GuitarFight, the purchaser ("Buyer") agrees to be bound by these Terms.

  1. Eligibility

    Sales are limited to customers located within the United States.

    GuitarFight does not sell or ship internationally.

    Buyer must be at least eighteen (18) years of age and legally authorized to use the payment method submitted for purchase.

  2. Product Descriptions

    GuitarFight specializes in collectible, used, vintage, and previously-owned musical instruments.

    Every effort is made to accurately describe each instrument. All photographs, videos, descriptions, specifications, and written representations form part of the product description.

    By completing a purchase, Buyer acknowledges that the listing photographs and written description constitute part of the product description and agrees to rely upon them when making a purchasing decision.

    All guitars are sold in the condition described and photographed. Minor cosmetic imperfections, finish checking, wear, aging, fret wear, oxidation, setup preferences, and normal signs of use are not considered defects.

    Due to the subjective nature of musical instruments, differences in tone, feel, setup preferences, action height, string gauge, pickup height, weight, balance, neck profile, and similar characteristics do not constitute defects.

  3. Payment

    All payments are processed through Stripe using valid credit cards.

    GuitarFight reserves the right to refuse, delay, verify, or cancel any transaction suspected of fraud, unauthorized use, or suspicious activity.

    Ownership of the instrument remains with GuitarFight until payment has been successfully processed and the instrument has been delivered to the Buyer.

  4. Identity Verification

    To protect both buyers and sellers from fraud, GuitarFight reserves the right to require identity verification before shipment.

    Verification may include:

    • Government-issued photo identification
    • Verification of billing address
    • Verification of cardholder information
    • Additional documentation reasonably necessary to verify ownership of the payment method

    GuitarFight may cancel or refuse any transaction if requested verification is not provided or cannot be reasonably verified.

  5. Shipping

    All shipments are:

    • Fully insured
    • Adult signature required
    • Shipped only to the verified billing address associated with the payment method used
    • Restricted to addresses within the United States

    GuitarFight will provide tracking information within two (2) business days of purchase.

    Every guitar is photographed, documented, and its serial number recorded immediately before shipment. GuitarFight also documents the packing and shipping process.

    GuitarFight does not ship to freight forwarders, package forwarding companies, virtual mailbox services, hotels, temporary accommodations, or similar third-party receiving locations.

    Requests to change the shipping address after purchase may result in cancellation of the order.

  6. Delivery Verification

    Buyer agrees that carrier tracking records, adult signature confirmation, delivery scans, shipping records, photographs, and other carrier documentation may be used as evidence of successful delivery.

    Claims of non-delivery must be reported within five (5) calendar days of the carrier's recorded delivery date.

  7. 48-Hour Evaluation Period

    Buyer has five 48 Hours following confirmed delivery to inspect and evaluate the instrument.

    During this period Buyer may:

    • Tune the instrument
    • Play the instrument
    • Test electronics and hardware
    • Evaluate the instrument under normal residential conditions

    Buyer may not:

    • Modify the instrument
    • Replace parts
    • Remove components
    • Install aftermarket hardware
    • Perform repairs
    • Alter electronics
    • Refinish any portion of the instrument
    • Permit any third party to modify the instrument

    Any modification immediately voids return eligibility.

  8. Shipping Damage Claims

    If an instrument arrives damaged, Buyer must notify GuitarFight within 24-Hours of delivery.

    Buyer must provide photographs of:

    • The instrument
    • The shipping carton
    • Internal packing materials
    • All visible damage

    Buyer must obtain a return shipment tracking number within the 48-Hour inspection period.

    Upon receipt of the returned instrument, GuitarFight will inspect the instrument within two (2) business days.

    If the shipping damage claim is verified, GuitarFight will issue a full refund of the purchase price.

  9. High Value Instrument Policy

    For instruments sold for $5,000 or more, additional documentation may be required in the event of a shipping damage claim.

    If shipping damage is alleged, Buyer agrees to provide:

    • A continuous video recording of the unopened package
    • Video showing all sides of the shipping carton
    • Video showing the opening of the package
    • Video showing the condition of all packing materials
    • Video showing the condition of the instrument immediately upon removal

    Failure to provide such documentation may affect GuitarFight's ability to verify and process a shipping damage claim.

    This policy applies only to shipping damage claims and does not affect the Buyer's right to return an instrument during the evaluation period.

  10. Voluntary Returns

    Buyer may return an instrument during the five-day evaluation period for any reason.

    Buyer is responsible for:

    • Return shipping costs
    • Shipping insurance
    • Proper packaging

    Original shipping charges are non-refundable.

    Refunds will not be issued until the returned instrument has been received, inspected, and verified.

  11. Condition of Returned Instruments

    Returned instruments must be received in substantially the same condition in which they were originally shipped.

    If GuitarFight determines that the returned instrument has sustained additional wear, damage, modifications, missing parts, diminished value, or other changes, GuitarFight may deduct a reasonable amount from the refund based upon the diminished market value of the instrument.

    Examples include:

    • Dents
    • Scratches
    • Finish damage
    • Hardware changes
    • Missing accessories
    • Excessive fret wear
    • Structural damage
    • Electronic modifications
    • Part substitution

    Such determinations will be made in good faith following inspection and documentation.

  12. Serial Number Verification

    No refund will be issued until GuitarFight verifies that the returned instrument is the same instrument originally shipped.

    Serial numbers, photographs, identifying marks, hardware configurations, and other identifying characteristics may be used for verification.

    Any attempt to substitute, exchange, alter, tamper with, or misrepresent the returned instrument voids all refund rights.

  13. No Partial Refunds

    GuitarFight does not offer partial refunds.

    The sole remedy available to Buyer is return of the instrument pursuant to these Terms.

  14. Chargebacks and Payment Disputes

    Buyer agrees to contact GuitarFight before initiating any chargeback or payment dispute and provide a reasonable opportunity to resolve the matter.

    GuitarFight reserves the right to provide photographs, shipping records, serial number records, communications, inspection reports, tracking records, signature confirmations, and transaction documentation in response to any payment dispute.

  15. Limitation of Liability

    To the maximum extent permitted by law, GuitarFight shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from any purchase.

    GuitarFight's maximum liability shall not exceed the purchase price actually paid for the instrument.

  16. Governing Law and Venue

    These Terms shall be governed by the laws of the State of Arizona.

    Any legal action arising from a transaction with GuitarFight shall be brought exclusively in the state or federal courts located within Arizona.

  17. Binding Arbitration

    Any dispute, claim, or controversy arising out of or relating to the purchase of any product from GuitarFight LLC, including the interpretation, applicability, enforceability, or formation of these Terms, shall be resolved exclusively through final and binding arbitration rather than in court.

    The arbitration shall be conducted in the State of Arizona by a single arbitrator and shall be governed by the Federal Arbitration Act and applicable Arizona law.

    The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration provision.

    Judgment on any arbitration award may be entered in any court having jurisdiction.

    Notwithstanding the foregoing, GuitarFight may seek injunctive relief or pursue claims involving fraud, intellectual property rights, or unauthorized use of its property in a court of competent jurisdiction.

  18. Class Action Waiver

    Buyer and GuitarFight agree that any dispute shall be brought solely in an individual capacity and not as a plaintiff or class member in any purported class action, collective action, representative action, or private attorney general proceeding.

    Buyer expressly waives any right to participate in a class action, collective action, representative action, or consolidated proceeding against GuitarFight.

    The arbitrator shall have no authority to hear or arbitrate any class, collective, representative, or consolidated claim.

    If this Class Action Waiver is found unenforceable, then the arbitration provision shall be null and void to the extent required by applicable law.

  19. Attorneys' Fees and Costs

    In any dispute arising from a transaction with GuitarFight LLC, the prevailing party shall be entitled to recover its reasonable attorneys' fees, arbitration fees, court costs, expert witness fees, and other costs incurred in enforcing its rights.

  20. Entire Agreement

    These Terms constitute the entire agreement between Buyer and GuitarFight LLC regarding the purchase and sale of instruments and supersede any prior communications or understandings.